Operational insights

Insights that unlock success.

Tailored insights that enable you and your team to do their best work. Understand ingredient use, daily demand, and time & temp monitoring - down to the gram.

Operations

Workflow

Editor

Schedule Makeline shifts and assign tasks with ease. Real-time visibility into completion gives managers peace of mind. Make life easier for operators by centralizing key tasks.

HACCP

Food Safety

Give managers the ability to digitize SOPs and automate HACCP workflows. Nonstop time and temperature monitoring helps you stay safe and save time.

Ingredients

Inventory Tracking

Automate manual work by connecting supplier data in one system of record. Track inventory in real-time and schedule alerts that put reordering on autopilot.

Forecasting

Sales Trends

Use data to inform store-level sales forecasting. Gain a better understanding of location-based seasonality and day-of-week fluctuation. Understand trends across the entire fleet.

Menu Manager

Our key ingredient is consistency.

Centralize menus and update Makelines with the click of a button. Input ingredients, customize by location, and provide staff with easy to access recipe guides.

Orchestrate

Menu Management

Centralize menus and push them to your Makelines with the click of a button. Customize by location, time of day, or days of the week - allowing you to seamlessly run LTOs and promotions.

Design

Recipe Development

Fine-tune your recipes to perfection. Create fully costed and portioned recipes with step-by-step instructions and dietary info. Develop new recipes based on preferences and popularity.

Explore

Menu Engineering

Utilize Hyphen’s vast dispensing capabilities to customize and experiment with new menu innovations. Pair order data with culinary capabilities to develop menus based on trends and habits.

Details

Food Costing

Granular-level data unlocks the true cost of your ingredients and saves hours of manual work. Fine-tune portions to ensure profitability and predictable forecasting. Track changes allowing you to plan for seasonal or unforeseen spikes.

Self-Serve Automation

Configured for you, by you.

With no one size fits all approach, Hyphen allows you to fine tune how automation can best serve you. Fully configure and update the layout of your Makeline.

Timely

Order Pickup

Precise pickup times alleviate congestion and allow staff to stay focused. Intuitive chits streamline consolidation - making order retrieval a breeze. Couriers are in and out, knowing their delivery orders will be staged and ready.

Full Send

Bulk Ordering

Take advantage of high throughput capabilities to grow your catering offering. Produce bulk orders with the push of a button, with only one operator required. From corporate catering to social events, Hyphen helps you deliver.

Extend

Developer API

Our API gives developers the ability to customize how the Makeline fits in your stack. Automatically send order data to your CRM, giving marketers new data - down to the ingredient, down to the gram. Connect FOH with BOH, sending in-store ordering channels directly to the Makeline.

Connect

POS Integrations

The Foodservice Operating System (ServeOS) that automates meal production and augments staff. Increase your profit, performance, and production with Hyphen.

Conveyance

Automation that keeps your business moving.

Hyphen automatically and simultaneously traverses multiple meals down the line, unlocking nonstop production at higher throughputs.

High IQ

Operational Intelligence

Fully understand the power of The Makeline in one simple interface. Use data to unlock sales and ingredient insights, processing times, and identify trends. A single source of truth that lets you know what’s happening across every store, in real time.

Take Control

Actionable Insights

Turn intelligence into actionable insights that help you set better goals for your team, refine your culinary and marketing strategy, and improve guest satisfaction. Understanding what’s working and what could improve will allow you to optimize for staff and guests.

Stay Informed

Machine Monitoring

The Makeline has thousands of sensors, allowing you to understand ingredient level data, and temperature logs down to the millisecond. Monitor performance, throughput, and usage - no matter how far you are from the kitchen.

Anticipate

Financials & Forecasts

Clean financial reports help you reconcile and forecast with ease. No more pulling data from multiple sources and spreadsheets. Hyphen empowers you to make better decisions with data.

Cleaning

Sanitizing made easy - no tools required.

With push-to-unlock features, Hyphen requires no tools for cleaning. Each component fits into a standard 3 — comp sink or commercial dishwasher.

Timely

Workforce Mapping

Understand how your workforce engages with the Makeline, including ingredient refill frequency, consolidation time, and manual assembly insights.

Full Send

Task Assignment

Schedule makeline shifts and assign tasks with ease. Real-time visibility into completion gives managers peace of mind.

Extend

Workflow Editor

Make life easier for operators by centralizing key tasks into a single source of truth. Recognize patterns, monitor quality control, and predict trends.

Connect

Cost Management

Gain detailed insights into labor costs and operational efficiency. Use historical data to ensure appropriate staffing at specific times of day.

Human Machine Interface

Your kitchen copilot

Real time alerts and insights guide operators to make the best decisions, and streamline workflows to put ops on autopilot.

Timely

Makelights

Automatic lights instantly guide operators to the specific location of an alert, allowing for quick resolutions and resets.

Full Send

Cabinet Screens

Cabinets come equipped with screens which provide real-time call to action context and allow for resolution via the tap of a button.

Extend

User Interface

Each Makeline comes equipped with a mounted tablet, enabling you to manage orders and take control of the Makeline 24/7.

Cleaning

Empower your team to do their best work.

Gain a better understanding of your team and how the Makeline impacts operational efficiency.

Timely

Live Video

Tune in and monitor the internal workings of the Makeline, providing a record of each ingredient dispensed into a specific meal.

Full Send

Published events

Critical events notify Hyphen engineers based on level of importance, allowing for quick resolution in the event it’s needed.

Extend

Telemetry Diagnostics

Hyphen measures processing times, user behavior, and consistently monitors the state of the Makeline - only alerting when attention is needed.

Reserve yours.

We’d love to meet you, tell us more about your business to get started.